Looking for Travel Specialists for a luxury travel company.

3 to 5 years experience.

Duties:

• Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made itineraries.
• Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
• Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
• Working hours early and late shift, and emergency duty, on a weekly rotational basis.
• Proactive selling of products and services ensuring the best possible experience for the guests.

Skills required:

• Understanding of travel industry channels
• Excellent computer skills including:
  o MS Office
  o WETU advantageous
  o Tourplan advantageous
  o ESS is essential
• Good understanding of terms and conditions, product knowledge, third party and product destinations. A good knowledge of South Africa, Southern and East Africa.
• Calm and professional manner of servicing agents and guests
• Problem-solving skills
• Experiential creativity (crafting the ultimate guest experiences)
• Understanding and knowledge of the different markets
• Relevant understanding of business to create and formulate a strategy and make commercial decisions.