Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton.

Experience required:

• Minimum of 4 – 5 years previous inbound tour consulting experience required
• In-depth knowledge of the tourism industry, including travel industry channels, current trends, destination management, and customer expectations
• Good understanding of terms and conditions
• Relevant understanding of Business to create and formulate a strategy and make commercial decisions
• A passion for delivering service excellence
• A good knowledge of South Africa, Southern and East Africa with the ability to provide recommendations and assistance
• Experience of crisis management protocols and procedures, including emergency response and risk mitigation strategies
• Excellent computer skills including Excel (essential), Tourplan (preferred) or any other reservation system, MS Office applications, Teams, WETU
• Analytical skills
• Negotiation skills
• Experiential Creativity (Crafting Experiences).

Duties include:

• Accountable for coordinating and executing land tour programs and events
• Support the administrative preparation and management of travel files
• Must be available to travel with groups and assist with on-site coordination
• Provide proactive support to the Groups and Incentives team
• Maintain good relationships with partners
• Support and communication with the accounts teams
• Maintain accurate and up-to-date information on all confirmed services
• Assist with the preparation of all travel documentation and operating schedules
• Ensure compliance with country travel restrictions
• Be on call for any major emergencies
• Assisting with special projects and any other duties as assigned by Management.

To apply please send an updated CV and references to cv@executiveplacings.com